Viator.com is an online platform that offers travelers a way to discover and book tours, activities, and experiences around the world. Founded in 1995, Viator became a prominent player in the travel industry by providing a wide range of options for tourists, from guided tours and attraction tickets to unique local experiences like cooking classes, boat rides, and adventure sports.
Key Features:
- Wide Range of Offerings: Viator provides access to thousands of activities in various destinations, catering to different types of travelers—whether they are looking for cultural experiences, outdoor adventures, or family-friendly activities.
- User-Friendly Interface: The website and app are designed to make it easy for users to search, compare, and book activities. Users can filter options by destination, activity type, duration, and price.
- Verified Reviews: Viator includes customer reviews and ratings for most of its listings, which helps travelers make informed decisions based on others’ experiences.
- Flexible Booking and Cancellation Policies: Many of the activities listed on Viator offer flexible booking options, including last-minute bookings and free cancellations, making it convenient for travelers with unpredictable schedules.
- Global Reach: With partnerships with local operators and a global presence, Viator offers experiences in destinations worldwide, from popular tourist spots to off-the-beaten-path locations.
- Customer Support: Viator provides customer support to assist with bookings, changes, and cancellations, ensuring a smooth experience for travelers.
Viator is owned by TripAdvisor, which helps to integrate user reviews and insights from a broader travel community. The platform is particularly popular among travelers looking for curated experiences and unique activities that may not be easily accessible through traditional travel agencies.