StrawberryNET.com is a Hong Kong-based online beauty retailer that has been serving customers worldwide since its establishment in 1998 by Rodney Miles. The company has grown into a prominent e-commerce platform, offering a vast selection of beauty products to consumers in over 200 countries.
Company Overview
- Founded: 1998
- Founder: Rodney Miles
- Headquarters: Kwun Tong, Hong Kong
- Business Type: Privately held
- Employees: Approximately 201–500
- Global Reach: Operations in 38 languages, serving millions of customers across more than 200 countries
StrawberryNET.com has positioned itself as a leading online destination for beauty enthusiasts, providing a wide array of products at competitive prices. The company’s commitment to customer satisfaction is evident in its user-friendly shopping experience and multilingual support.
Products and Services
StrawberryNET.com offers an extensive range of beauty products, including:
- Skincare: Moisturizers, cleansers, serums, and treatments
- Makeup: Foundations, lipsticks, eyeshadows, and more
- Fragrances: Perfumes and colognes for all genders
- Haircare: Shampoos, conditioners, styling products
- Men’s Grooming: Skincare, shaving products, and fragrances
The platform features over 800 international brands, including Shiseido, Clarins, and Natural Beauty, offering more than 36,000 products.
Customer Experience and Services
- Free Worldwide Shipping: Available with certain conditions; shipping costs may apply if order value falls below the minimum after applying points.
- Loyalty Program: Customers can earn points on purchases, which can be redeemed for discounts on future orders. Points are valid for 90 days and are tied to the currency of the country where the purchase was made.
- Referral Program: Customers can refer friends to earn coupons and discounts.
- Multilingual Support: The website operates in 38 languages, catering to a diverse global customer base.
- Customer Service: Available Monday to Saturday from 9:00 a.m. to 6:00 p.m.
Reputation and Recognition
StrawberryNET.com has been recognized for its quality and trustworthiness, receiving the 2024 Top 10 Quality Trusted E-Shop Award from the Hong Kong Retail Management Association. The company emphasizes its commitment to offering authentic products and providing a reliable shopping experience.
