1. Download and Install the App
a. Make sure your mobile devices are connected to the network properly (Wi-Fi);
b .For Android phone users, download the free app by searching “netcam” in “Google Play Store”, scanning the QR-Code on the camera;
c. For iPhone or iPad users, download the free app by searching “netcam” in “App Store” or scanning the QR-Code on the package.
2. Connect the IP Camera
a. Install the Wi-Fi antenna. Twist the antenna tightly and point it upwards;(For built-in antenna devices or integrated devices, please skip these steps).
b. Plug in the power adapter of the IP camera;
c. Connect the router (Working Frequency: 2.4GHz,make sure DHCP of the router is on). Insert one end of the Ethernet cable into the router and the other end into the Ethernet port of the IP camera, please wait for about one minute while the cameras is connecting to the router automatically(For devices without Ethernet port, please skip these steps).
Cannot Connect To WIFI
1.Please make sure the WIFI Password is correct.
2.Please make sure the router signal is stable (place IP Camera close to your router for first connection is Recommended).The Camera will not work on a 5Ghz wireless standard at this time. If you have a dual-band router, be sure to segregate your wireless channels and connect the Camera to the 2.4ghz channel.
Check The IP Camera: please make sure the IP Camera send Waiting for connection message after the plug. If not, we need to reset the Camera.
1.Why Reset: reset is used to boost the IP Camera system, which become more efficient to accept the unknown router and connect it.
Reset will erase all user settings including WIFI information, access password, alarm information, arming zones information.
2.The Steps: find the reset hole at the bottom of the device, and then use needle to insert it, press it more more than three seconds after hearing “di” sound, when hearing ‘Reset to be defaulted setting’ sound, reset successfully.
3.After the reset, user can start to connect it by WIFI.
If you intersted this ip cameras, there is a Youtube for this cameras.
Enligh Language people can use :https://www.youtube.com/watch?v=B0vtQFSryEI
Russian Language people can use :https://www.youtube.com/watch?v=3SPhftClY4I
Here is a update (Full HD 1080P) vision of this camera:
Your World in 720P HD
See everything in beautiful color and super clarity with this HD camera. It helps you keep close eye on your lovely children and pets. All captured by this camera will be presented to you via fluent and stunning videos.
Smooth Pan and Tilt Monitoring
Camera head are rotatable with 350°pan and 90°tilt. You can control it via the app and get a sweeping view on every inch of your entire house. No details will ever make them pass even if they tried.
Clear Two-Way Audio
When surveillance videos can’t satisfy you, we provide you real-time two-way audio. Camera is built with microphone and speaker. So you can talk to your kids via your smartphone remotely whenever you want.
Real Plug and Play
This smart wireless camera is designed with easy setup feature for do-it-yourself installation. By supporting one-touch Wi-Fi connection function, not a single Ethernet cable is needed in the whole network connection process.
P2P Remote Access
Thanks to the convenient P2P technology, now you can view the live footage whenever you want to, just log in the P2P account on the app via your smartphone or tablet and start monitoring your house in no time.
View online, anywhere is possible .
Motion-Activated Email Alarm
In attempt to make you stay alarmed of all unexpected movements in your house. Motion detection works perfectly with email alert function making sure you are always the first one to get informed when things happen.
Day and Night Monitoring
Equipped with high performance infrared LEDs, this camera provides you clear night vision. And with smart IR-Cut filter, day and night vision becomes crisp and vivid. Stay confident that you’ll always have a reliable eye spy.
H.264 Compression &Dual-Stream Design
By adopting the advanced H.264 video compression, the bandwidth efficiency and transmission speed are greatly increased. While dual-stream separates local recording from remote viewing to eliminate interference between them.
Support Up to 64GB TF Card Storage
The TF card slot allows you to insert a 64GB TF card, which means you can save images and videos for later viewing, meanwhile the large memory allow you to record everything you wanted without missing one moment.
What is include ?
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.