How To Care: You can wash them as your own, you can use Shampoo and conditioner. We also recommend using a hair treatment on them every few weeks, because the hair is not attached to your scalp, it is not getting the oils it should be.
Using a treatment hair mask will need to wash your hair too much, about every 3 weeks. The hair can be blow-dried on low setting, but it is not recommended to do it too often. It is best to let your hair dry naturally after washing them.
About Color Dismatch: Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.
Q 1: Why My Hair Extension Is Different From The Hair On The Head of Model?
A : Model pictures showing in our web are for your reference only.
Q 2: Why Are My Hair Extensions Getting Tangle?
A: Your Hair Extensions can tangle due to dryness, oil & dirt build-up, salt water, chlorine and not combing (wide tooth comb) out your hair daily Make sure to wash & condition your hair at least once a week, twice a week is better. Use hydrating drops or consult your stylist for more help.
Q 3: Why Are My Hair Extensions Getting Shedding?
A: Firstly, please running the with your fingers or Wide-toothed gently, to prevent the shedding. For curly hair, please don’t use the comb. Secondly, After wash please nurse the hair with some hair oil, then the hair will be silk and soft.
1.After washing the hair, please nurse With some hair oil, then the hair will Be silky and soft.
2.Choose the wide-toothed comb; comb it gently, so as to prevent shedding.
3.Too much heat may damage the hair.
Q 4: Could The Hair Be Dyed And Iron-flat?
A: It is virgin hair, so could be dyed and iron-flat, iron flat please don’t exceed 150C, or the hair will be destroyed. Also the hair will come back to its natural wavy after you wash it or iron-flat.
Q 5:I cancel the order, but why I still didn’t receive the refund?
A: It need 7-15 working days for Aliexpress to process the refund, to be patient.
Q 6:Why I can’t pay the order?
A: You should fill in the correct credit card information when doing payment, not the debit card information. also your credit card should be linked to your Aliexpress account, Any question, just contact us first.